Phone, Email, & Texting!

How can I update my email in my Account > Profile with Premier Designs?
Please do not update your email address at this time.  Doing so may create login issues, so we ask that you wait to change/update your email address.  In t...
Fri, 29 Sep, 2017 at 8:47 AM
Why am I not receiving emails from Premier Designs?
If you are not receiving emails make sure your Primary email address on file is correct. Login to the Jeweler Site > My Account > Profile> Email A...
Thu, 5 Oct, 2017 at 1:52 PM
My call drops when on hold with Customer Service
If you are on hold waiting to speak with Customer Service and you hear the hold recording stop, please do NOT hang up. If you continue to hold your call...
Mon, 9 Oct, 2017 at 2:40 PM
Which number do I call for Premier?
If you are calling to speak with someone directly or any department other than Customer Service, dial 800-899-0092. This will ensure you do not wait in the...
Mon, 9 Oct, 2017 at 2:54 PM
How do I opt-in to receive text messages from Premier?
To opt-in to receive text messages from Premier Designs simply login to your Jeweler Site. Click on "My Account" in the upper left corner next...
Wed, 8 Aug, 2018 at 5:39 PM
What are Premier's Social Media Guidelines?
Please see the attached document for Premier's Social Media Guidelines. If you have any additional questions please reach out to the Home Office Ma...
Fri, 10 Aug, 2018 at 1:27 PM