How do I sort my Order Dashboard?
You can sort all columns on your order dashboard by clicking on the column header. This means you can sort by Name/Event, by Type of order, by Submitted...
Wed, 14 Feb, 2018 at 4:33 PM
How do I delete incomplete orders?
You can delete an incomplete Personal, Individual, or Group order type. To delete an incomplete order, login to the Jeweler Site, click "Orders&quo...
Wed, 14 Feb, 2018 at 4:52 PM
The Jeweler Share or Hostess Benefits appear to be incorrect on my submitted orders
When you view your submitted orders the Jeweler Share and Hostess Benefit amounts may look incorrect. This is because the system updates the Jeweler Sha...
Thu, 1 Mar, 2018 at 3:26 PM
How do I enter the Hostess ½ price items?
Simply assign any items to the Hostess half-price section, by selecting it from the Hostess Benefit column drop down next to each Unassigned item.  (NOTE:...
Wed, 27 Dec, 2017 at 8:28 AM
How do I count an individual order towards a group order if the customer did not assign it to an event?
If a customer does not associate their online order to an event then it will not display within the group order, but will display as an individual order.  I...
Thu, 28 Sep, 2017 at 4:33 PM
How can I submit a group order without a Hostess assigned?
Currently, you cannot submit a group order without a Hostess assigned, so you can follow these simple steps to submit your group order: 1.  Designate one o...
Thu, 28 Sep, 2017 at 4:27 PM
How can I view the customer or Hostess receipt for an individual or group order?
We realize you need easy to reach receipts for all order types.  Currently, that feature has not yet launched but we are working to provide that to you as ...
Thu, 28 Sep, 2017 at 4:28 PM
How do I update the Hostess on a group order?
You cannot change the Hostess on a group order once one has been assigned.  Please be sure you are carefully assigning a Hostess to your group orders. ...
Fri, 29 Sep, 2017 at 5:06 PM
How can I view a receipt for orders I submit to Premier to see what I paid as the Jeweler?
We know you need your 2017 order history as soon as possible with tax season approaching. Soon you will have access to your order history for January - ...
Fri, 19 Jan, 2018 at 5:44 PM
How do I receive free shipping on a personal order?
You receive free shipping on a personal order when your order is $30 or more (pre-tax).  This can be a combination of jewelry and business essentials!
Thu, 28 Sep, 2017 at 4:39 PM