Orders

What qualifies as a Group Order?
A group order is when you collect multiple customer orders associated with a single show, event, or fundraiser. To submit a group order with hostess ben...
Thu, 15 Aug, 2019 at 5:11 PM
Can I edit the Ship To name or address of my customer's order?
Yes, you can easily update the Ship To name or address of a customer's incomplete order. Simply click on EDIT within the order. Then, you wil...
Thu, 15 Aug, 2019 at 5:11 PM
How do I receive free shipping on a personal order?
You receive free shipping on a personal order when your order is $30 or more (pre-tax). This can be a combination of jewelry and business essentials!
Thu, 15 Aug, 2019 at 5:12 PM
FedEx and UPS fees for re-routing or re-delivering packages
FedEx Home & FedEx Ground Delivery: FedEx Home deliveries are Tuesday - Saturday, 9 am to 8 pm (local) for US & Hawaii (Puerto Rico excluded). Ca...
Thu, 15 Aug, 2019 at 5:13 PM
Important Shipping Details
Lost Packages: You as the Jeweler are responsible for providing accurate shipping information Lost orders can be reordered with a discount (contact servi...
Thu, 15 Aug, 2019 at 5:13 PM
Let's take a look at customer PDF receipts...
You can easily print or download a pdf receipt to share with your customers and Hostesses once their order is submitted to Premier. To locate your custo...
Thu, 15 Aug, 2019 at 5:15 PM
How can I adjust the customer's charge amount without affecting total retail?
You can adjust the amount you charge your customer if you have ProPay linked to your profile. Simply open the customer order and use the add payment option ...
Thu, 15 Aug, 2019 at 5:16 PM