Orders

What does the "More Options" button do?
When working with a customer or Hostess order click the "More Options" button to see additional options. More Options has features like: ...
Wed, 6 Jun, 2018 at 3:39 PM
What qualifies as a Group Order?
A group order is when you collect multiple customer orders associated with a single show, event, or fundraiser. To submit a group order with hostess ben...
Wed, 20 Jun, 2018 at 4:50 PM
Can I edit the Ship To name or address of my customer's order?
Yes, you can easily update the Ship To name or address of a customer's incomplete order. Simply click on EDIT within the order. Then, you wil...
Wed, 6 Jun, 2018 at 1:34 PM
How do I receive free shipping on a personal order?
You receive free shipping on a personal order when your order is $30 or more (pre-tax).  This can be a combination of jewelry and business essentials!
Thu, 28 Sep, 2017 at 4:39 PM
FedEx and UPS fees for re-routing or re-delivering packages
FedEx Home & FedEx Ground Delivery: FedEx Home deliveries are Tuesday - Saturday, 9 am to 8 pm (local) for US & Hawaii (Puerto Rico excluded). ...
Mon, 5 Feb, 2018 at 4:37 PM
How do I export my submitted orders to import them into Hood & House?
CLICK HERE for instructions from Hood & House on how to import orders into their software. For questions or concerns please contact Hood & House...
Tue, 27 Mar, 2018 at 4:20 PM
Let's take a look at customer PDF receipts...
Customer Receipts are BACK! Now you can easily print or download a pdf receipt to share with your customers and Hostesses once their order is submitted to ...
Fri, 7 Sep, 2018 at 2:41 PM
How can I adjust the customer's charge amount without affecting total retail?
You can adjust the amount you charge your customer if you have ProPay linked to your profile. Simply open the customer order and use the add payment option ...
Tue, 2 Oct, 2018 at 9:19 AM