Orders

How to edit the shipping address or shipping method of my customer's order?
Yes, you can easily update the Ship To name or address of a customer's incomplete order. Simply click on EDIT within the order. A new window ...
Thu, 21 Nov, 2019 at 7:04 PM
FedEx and UPS fees for re-routing or re-delivering packages
FedEx Home & FedEx Ground Delivery: FedEx Home deliveries are Tuesday - Saturday, 9 am to 8 pm (local) for US & Hawaii (Puerto Rico excluded). Ca...
Wed, 10 Jun, 2020 at 9:01 AM
Important Shipping Details
Lost Packages: You as the Jeweler are responsible for providing accurate shipping information Lost orders can be reordered with a discount (contact servi...
Wed, 10 Jun, 2020 at 10:56 AM
Let's take a look at customer PDF receipts...
You can easily print or download a pdf receipt to share with your customers and Hostesses once their order is submitted to Premier. To locate your custo...
Tue, 17 Mar, 2020 at 10:17 AM
How can I adjust the customer's charge amount without affecting total retail?
You can adjust the amount you charge your customer if you have ProPay linked to your profile. Simply open the customer order and use the add payment option ...
Thu, 15 Aug, 2019 at 5:16 PM