- You as the Jeweler are responsible for providing accurate shipping information
- Lost orders can be reordered with a discount (contact firstname.lastname@example.org for assistance)
2nd Day & Overnight Shipping:
- Please note this does not speed up order processing time
- Mon – Fri delivery only
- Physical address is required
- If a Gem Member qualifies for free shipping and chooses 2nd Day or Overnight shipping there is no discount for 2nd Day or Overnight shipping.
Back Order Shipping:
When an order has escalated shipping (2nd Day for $8 or Overnight for $20) and has an item back-ordered the back-ordered item is not shipped with 2nd Day or Overnight.