A Gem Member may add their birthday by logging in to the gem membership account and going to the "MY PROFILE" section.

After selecting the birthday month and day, click on "Update Now".

Their Jeweler can update their name, phone number, and shipping address through their Jeweler Dashboard by going to their Gem Members list.

If the Gem Member needs to update their email address or birthday they must contact Premier Designs Customer Service.

Customer Services 1-800-486-7378

Phone lines are open from 8 am to 6 pm central time Monday - Friday

Chat support is available from 9 am to 5 pm central time Monday - Friday