If an incorrect sales tax rate is applied to your Personal Order, please see the following steps listed below:
1. Verify that the address in the Jeweler Site > My Account includes an accurate 9 digit zip code. You can access this by selecting “My Account” from the left hand side of your Dashboard.
2. If the ZIP+4 is not present in the Address section of your profile, please enter the correct 9 digit zip code for your address using a hyphen to separate the 5 digit destination code and the 4 digit route code, and save the changes.
3. Re-enter the Personal Order and verify that the correct sales tax rate is reflected.
If you experience any difficulty entering the ZIP+4 code please email Financial Services at email@example.com.