Premier Designs is currently entering and shipping orders within 48 hours of receiving them at the Home Office.

Orders 9/1/17 - 2/5/18 displayed an Exchange as either an Individual Order (if shipping directly to the customer) or as a Personal Order (if shipping to you as the Jeweler).

However, beginning 2/5/18 Exchange Orders submitted to the Home Office are displayed as an "Exchange" order type within the Jeweler Site.  This update will not retroactively affect Exchange orders that were entered prior to 2/5 and displayed as an Individual or Personal order type.