• Be sure your ProPay account is active and that the correct account number is entered within My Account > Account tab > ProPay.  Then, when you submit an order to Premier Designs you will see “ProPay funds” which is linked to your ProPay account balance (pending + available funds)!


  • When using ProPay funds for the FULL order balance you will still need to select a card for payment even when the remaining balance is zero in order for your order to process. Once the ProPay amount is entered for the full amount of your order and you select apply, still select a card for the remaining zero balance before submitting the order. (Premier will not charge your card for anything since your ProPay funds cover the entire order.)
  • (ProPay funds were formerly referred to as "Spend Back" in the Premier Designs ordering system)