How can we help you today?
Enter your search term here...
to submit a new ticket
Check ticket status
The Jeweler Site
Family Tree / Reporting
How do I use the new Order History CSV data file(s)?
Let's take a look at your CV report
What is CV? What is Retail?
What data is in my recognition report?
How do I receive a commission check?
See all 8 articles
Awards / Leadership
When does a new Jeweler begin tracking in my premier awards?
Is my premier awards and leadership qualifications based on submit date or held date?
What happens when I qualify for a level within Designer Leadership?
How do I redeem discounts I earn from my premier awards?
How do I see my downline's progress in my premier awards?
How do I delete an event?
Why does my event not display on my website?
Help Desk Software